Dispute System Design is a way for organizations to improve how they manage and resolve the disputes  that are a normal part of any  organization. MFR works with your organization to develop or enhance procedures that can prevent or manage conflict in a way that minimizes cost and disruption and allows you to get back to work. 
We help you manage conflict with the people who are crucial to your success: 

 - Between employees - Among departments
- With customers, vendors and other organizations

• Understand the culture of your organization, and get  a real sense of how you currently handle disagreements
• Learn the types of situations, behaviors and other factors that tend to cause conflict in your group
• Involve your team in designing guidelines and procedures that are cost-effective and workable in your specific organization
• Save time, money and energy and maintain productivity
• Reduce the risk of violence in the workplace by decreasing the frequency of arguments, conflicts and harmful behavior
• Increase productivity, improve morale and reduce stress

1. Assess what causes problems and how well you currently manage them
2. Examine the systems or procedures that are most likely to work for you
3. Choose the best systems and design a way to implement them
4. Train people to use and deliver the new system
5. Promote the new system so that it becomes accepted,used, and trusted
6. Create ways to maintain the system and regularly assess its effectiveness